Terms of service
Last Updated: August 12, 2026
Welcome to rengu.shop. By accessing or using our website and services, you agree to be bound by these Terms of Service.
1. General
These Terms of Service govern your use of rengu.shop and all purchases made through the website.
Brand: Rengu
Legal Business Name: Yiwu Rengu Apparel Factory
Manufacturing Address:
4th Floor, Building 1, No. 577 Hongjie Road, Futian Subdistrict
Yiwu City, Jinhua, Zhejiang
China
Rengu is operated by Yiwu Rengu Apparel Factory.
2. Orders and Purchases
All orders are subject to acceptance and product availability.
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Prices are listed in U.S. dollars (USD) and may change without prior notice.
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Payment must be received in full before order processing begins.
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We reserve the right to cancel, refuse, or limit an order when necessary, including in cases involving product availability, pricing errors, suspected fraudulent activity, or other circumstances requiring review.
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If we cancel an order after payment has been received, any applicable refund will be issued to the original payment method.
3. Shipping and Returns
Shipping, delivery, returns, and refunds are governed by our Shipping Policy and Return & Refund Policy, which are incorporated into these Terms of Service by reference.
Please review these policies carefully before placing an order.
Rengu currently ships to customers in the United States only.
4. Intellectual Property
All content on rengu.shop, including logos, images, product designs, photographs, text, graphics, and other materials, is owned by Rengu or its licensors and is protected by applicable intellectual property laws.
You may not use, copy, reproduce, modify, distribute, publish, or otherwise exploit any website content without our prior written permission.
5. Website Use
You agree to use rengu.shop only for lawful purposes.
You may not use the website to:
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Violate any applicable law or regulation
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Attempt to gain unauthorized access to the website or its systems
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Interfere with the operation or security of the website
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Submit false, misleading, or fraudulent information
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Engage in activity that may harm Rengu, its customers, or its services
6. Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, and pricing information displayed on rengu.shop are accurate.
However, minor variations in product appearance, measurements, or other details may occur.
If we discover a material error in product information or pricing, we reserve the right to correct the information and, where appropriate, cancel an affected order and issue a refund.
7. Limitation of Liability
To the fullest extent permitted by applicable law, Rengu shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or any products purchased through it.
Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
8. Dispute Resolution
Any dispute arising out of or relating to these Terms, your use of rengu.shop, or a purchase made through the website should first be addressed through good-faith communication with our customer service team.
If the matter cannot be resolved through good-faith communication, the dispute may be resolved through applicable legal or dispute-resolution procedures available under applicable law.
9. Governing Law
These Terms shall be governed by and construed in accordance with applicable laws of the United States and the State of Alabama, without regard to conflict-of-law principles.
10. Changes to These Terms
We may update these Terms of Service from time to time.
Any updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of rengu.shop after changes are posted constitutes acceptance of the revised Terms.
11. Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: service@rengu.shop
Phone: +1 938-732-7122
Support Hours:
Monday – Friday, 9:00 AM – 6:00 PM (Central Time, CT)
U.S. Customer Service & Returns Address:
8872 Gadsden Hwy
Trussville, AL 35173
United States
Legal Business Name:
Yiwu Rengu Apparel Factory
Manufacturing Address:
4th Floor, Building 1, No. 577 Hongjie Road, Futian Subdistrict
Yiwu City, Jinhua, Zhejiang
China